Privacy policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from hellaclutch.shop.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as "Device Information".

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies and how to disable them, visit All About Cookies.
  • Log Files: Track actions occurring on the Site, collecting data such as IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This information is referred to as "Order Information".

Personal Information refers to both Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information to:

  • Fulfill any orders placed through the Site (processing payments, arranging shipping, and providing invoices/order confirmations).
  • Communicate with you.
  • Screen for potential fraud or risk.
  • Provide you with information or advertisements related to our products or services in accordance with your preferences.

We use the Device Information to:

  • Help us screen for potential risk and fraud (particularly through your IP address).
  • Improve and optimize our Site (for example, by analyzing customer browsing behaviors and assessing the effectiveness of marketing campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your data as described above. For example:

  • Google Analytics helps us understand how customers use the Site. You can read more about how Google uses your Personal Information here: Google Privacy Policy. You can opt-out of Google Analytics here: Google Analytics Opt-Out.

We may also share your Personal Information to comply with applicable laws, respond to a subpoena or other lawful request, or to protect our rights.

Behavioral Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications that may be of interest to you. For more information on how targeted advertising works, visit the Network Advertising Initiative’s educational page: NAI - How Online Advertising Works.

You can opt-out of targeted advertising by visiting the following links:

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal: DAA Opt-Out.

Do Not Track

Please note that we do not alter our Site’s data collection practices when we receive a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access the personal information we hold about you and to request that it be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the information below.

If you are a European resident, please note that we process your information to fulfill contracts we may have with you (e.g., if you place an order), or for other legitimate business interests as described above. Additionally, your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

We retain Order Information for our records unless and until you request that it be deleted.

Changes

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at Support@HellaClutch.shop or by mail using the details below:

HellaClutch™
[Re: Privacy Compliance Officer]